ExcaWorld Policy
Privacy Policy
How ExcaWorld uses order, checkout, inquiry, and delivery information.
Customer information is used to process and support orders, not to create unnecessary marketing noise.
Information We Collect
We may collect your name, email, phone number, shipping address, billing details, order history, inquiry details, fabric preferences, and information you submit through contact forms.
How We Use Information
We use information to process orders, prepare fabric shipments, provide tracking, contact carriers, respond to inquiries, manage samples or bulk requests, and provide customer support.
Sharing Information
We do not sell customer information. We may share necessary delivery details with shipping carriers, payment providers, or service providers only when needed to process payment, fulfill orders, or support delivery.
Marketing and Reviews
We may send limited order-related messages, support follow-ups, or a review reminder after delivery. We do not intend to send unnecessary automated marketing messages.
Your Questions
Contact us if you want to update order contact details, ask about privacy, or request help with customer information.
Questions about an order, delivery, or fabric selection? Please contact us through the Contact Us page and include your order number when available.