ExcaWorld Policy
Tax & Duties Policy
Customs, duties, and import tax guidance for international fabric orders.
International delivery rules vary by destination. Please review local import responsibilities before ordering.
Customs and Import Taxes
International orders may be subject to customs duties, import taxes, brokerage fees, or local charges. These costs depend on destination country rules and carrier handling.
US Duties Support
If a US duties support promotion or shipping arrangement is active, we will state it clearly on the site, at checkout, or during order review. Otherwise, local import costs may remain the customer?s responsibility.
Customs Delays
Customs inspection, documentation checks, operational delays, holidays, or carrier handling can delay delivery. Estimated arrival dates are not guaranteed.
Accurate Contact Information
Please provide correct name, address, phone number, and email so customs or the carrier can reach you when needed. Incorrect contact information can cause delays or failed delivery.
Questions about an order, delivery, or fabric selection? Please contact us through the Contact Us page and include your order number when available.